Certified Service Desk Support Technician in London

  • Acquire skills to resolve IT-related incidents.
  • Learn how to upgrade different types of system software.
  • Understand the roles and responsibilities of a service desk support technician.

Key Points About Certified Service Desk Support Technician in London

237 Learners Recommended

Duration: 2 Days*

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Certified Service Desk Support Technician

Course Overview

The Service Desk is an essential zone of correspondence for IT related incidents and requests. It is a necessary requirement of the service support technician to deliver support to staff and customer. They are responsible for troubleshooting issues of the end-client devices such as PC, and cell phones by identifying and analysing them. Communication is essential for a service desk as they have to relate with technical or non-technical individuals. This service desk course will help the delegates to learn all of these skills, which will give the confidence to become a professional IT support technician. Delegates will enhance their performance skills.

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Join discussions via computer or mobile device

Interact with subject matter experts

Key points about this course

237 Learners Recommended

Duration: 2 Days*

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